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New Supervisor Training  focuses on the skills needed by emerging, new, or recently appointed team leaders or first line supervisors. The program is ideal for employees who are new to planning, coordinating, and directing the work of others. This comprehensive 4-day program is a combination of lecture, hands-on exercises, group exercises, and tools for future success. 

Register by August 26, 2026 for Early Bird Pricing! Price increases to $1,450 on August 27

Topics covered in this course include operator qualifications and responsibilities, water quality control, coagulation, sedimentation, filtration, pH and alkalinity adjustment, iron and manganese removal, water softening and chlorination, bacteriological laboratory techniques, emergency planning, safety, hydraulics and pumps, process calculations and distribution system operation and maintenance.

This five-day course is designed to meet the requirements of NYS Sanitary Code Part 5 relative to the training required to receive New York State Water Treatment Operator's certification. This training will coincide with the first half of the Grade A class.

This four-day course is designed to meet the supervisor management requirements for the New York State Department of Health Grade I certification course for water treatment operators. The course is a mixture of lecture and interactive activities. The Manage for Success textbook and course materials are included in the cost.

The Human Resources Foundations Program is a comprehensive five-week course designed to provide participants with a solid understanding of the core principles, responsibilities, and best practices of the human resources profession. Participants will explore the essential functions of human resources, including recruitment, onboarding, employee relations, employment law, compensation and benefits, confidentiality, and performance management. Emphasis is placed on developing the professional competencies that distinguish successful HR professionals, including ethical decision-making, effective communication, relationship management, critical thinking, and conflict resolution.

Effective communication is essential to building strong workplace relationships and achieving positive results. This interactive training helps participants strengthen their verbal, nonverbal, and written communication skills while learning to listen actively, reduce misunderstandings, and communicate with clarity and professionalism. Through self-assessments, discussions, and practical exercises, participants will improve their ability to choose the right communication approach, navigate communication barriers, and build stronger collaboration with colleagues and customers.

The Fundamentals section of our Construction Tech program gives students hands-on experience in the essential building blocks of residential and light commercial construction. From masonry and floor systems to wall, stair, and roof framing, students gain practical skills in each phase of the building process. Learn how to install ceiling joists, apply various roofing systems, and complete structures with professional exterior finishing techniques. Students also earn lift certifications, adding valuable credentials to their toolbox. This section builds a strong foundation—literally and professionally—for success in the trades.

Scholarships may be available.  If interested, please contact Shannon at 716-338-1338 or shannonrinow@sunyjcc.edu prior to registering.

This course is one third of our Construction Technology Program.  If you are interested in taking the "Core Safety" and "Skilled Trades" sections as well, please use the link below to register for the full program and receive a discount. 

https://jcc.coursestorm.com/course/construction-technology-full-program1

Strong teams don't happen by chance—they are built through effective leadership. This interactive workshop equips supervisors with practical strategies to build trust, strengthen collaboration, foster accountability, and address conflict before it affects team performance. Participants will learn how to create a positive team culture, set clear expectations, improve communication, and lead teams that are engaged, productive, and focused on shared goals.