This four-day course is designed to meet the supervisor management requirements for the New York State Department of Health Grade I certification course for water treatment operators. The course is a mixture of lecture and interactive activities. The Manage for Success textbook and course materials are included in the cost.

The Human Resources Foundations Program is a comprehensive five-week course designed to provide participants with a solid understanding of the core principles, responsibilities, and best practices of the human resources profession. Participants will explore the essential functions of human resources, including recruitment, onboarding, employee relations, employment law, compensation and benefits, confidentiality, and performance management. Emphasis is placed on developing the professional competencies that distinguish successful HR professionals, including ethical decision-making, effective communication, relationship management, critical thinking, and conflict resolution.

Effective communication is essential to building strong workplace relationships and achieving positive results. This interactive training helps participants strengthen their verbal, nonverbal, and written communication skills while learning to listen actively, reduce misunderstandings, and communicate with clarity and professionalism. Through self-assessments, discussions, and practical exercises, participants will improve their ability to choose the right communication approach, navigate communication barriers, and build stronger collaboration with colleagues and customers.

The interactive course is for helping professionals and direct service workers in healthcare, behavioral health, education or other people centered professsions who want practical skills for building trust, even in tense or resistant client interactions.  

Strong teams don't happen by chance—they are built through effective leadership. This interactive workshop equips supervisors with practical strategies to build trust, strengthen collaboration, foster accountability, and address conflict before it affects team performance. Participants will learn how to create a positive team culture, set clear expectations, improve communication, and lead teams that are engaged, productive, and focused on shared goals.

This updated seminar led by a local attorney,  prepares individuals for the NYS test and provides a comprehensive view of the notary public office.  Confusing laws, concepts, and procedures are clarified in plain English.  Examples are provided to illustrate situations what the officer is likely to encounter such as avoiding conflicts of interest, maintaining professional ethers, charging proper fees, handling of special situations, minimizing legal liability and much more.  Tuition includes text.

This course provides individuals with 35 contact hours of training required by the Project Management Institute (PMI)before taking the PMP exam.  The course is taught by a PMI authorized training provider and is conducted live through ZOOM.  Individuals will be provided with textbooks, study material, practice exam questions and more.    

Strong teams don't happen by chance—they are built through effective leadership. This interactive workshop equips supervisors with practical strategies to build trust, strengthen collaboration, foster accountability, and address conflict before it affects team performance. Participants will learn how to create a positive team culture, set clear expectations, improve communication, and lead teams that are engaged, productive, and focused on shared goals.