This in-person, highly interactive course is approved by the NYS DEC to satisfy the training requirements for persuing a Grade 3 or higher certrifciation.  The course covers problem solving, decision making, communications, planning and more.  The Manage for Success textbook is included in the course price.  

This 10-hour General Industry training is intended to provide instruction on a variety of general industry safety and health standards. This program is presented by an authorized General Industry Outreach Program Trainer and will provide you with the elements for developing a comprehensive safety and health program for your organization. OSHA established required course topics. These topics are designed to present detailed information on how the provisions of the OSHA Act must be implemented in the workplace. The program will help your company reduce costly accidents, and the risk of OSHA citations, fines and penalties. Course topics include: Overview of the OSHA General Duty Clause, Inspections, Citations and Subpart D: Walking and Working Surfaces; Subpart E & L: Means of Egress and Fire Protection; Subpart S: Electrical; Subpart H: Hazardous Materials; Subpart I: Personal Protective Equipment; Subpart O: Machine Guarding; Subpart J: Lockout Tagout; Subpart J: Permit Required Confined Space; and Subpart Q: Welding, Cutting, and Brazing. Participants who successfully complete this course will receive an official OSHA course completion card

During this interactive three-day program led by two CQAS instructors, participants will work in teams on specific process improvement problems using the first four phases of the DMAIC process (Define, Measure, Analyze, and Improve). The program outcome will be a set of recommendations from each team on steps toward an improvement strategy for consideration by management.Upon completion of the program participants will:• Understand how to use a core group of process improvement and problem solving tools,• Understand how to construct a well-defined and actionable problem statement,• Understand how to collect data to verify current state,• Understand how to apply fundamental data analysis techniques to arrive at root causes,• Understand how to work effectively in cross-disciplinary teams,• Develop communication skills to break-down silos and present differing viewpoints,• Understand how to respond to and lead change in an organization,• Have practical experience presenting potential solutions to management.

Quantity discounts are available!  For registration of two or more students, please contact us at 716-338-1335 or workforce@mail.sunyjcc.edu prior to checking out.

The Culinary Operations training will equip students with basic skills and competencies, such as food safety certification, basic knife skills, restaurant, and hotel operations and professional etiquette. The hands-on experience and certification provided by this course can be used to enhance students’ knowledge at their current job, start their career in the culinary industry, or continue with their education.

Classes will take place from 5 p.m. - 9 p.m. on 5/14 - 5/16 and 5 p.m. - 7 p.m. on 5/20. After completion of the classes, students will be placed at an industry partner site in Chautauqua County and are required to work a minimum of 120 hours to earn their selected micro credential.

The Hospitality Administration training will equip students with basic skills and competencies, such as event coordination, restaurant, and hotel operations and professional etiquette. The hands-on experience and certification provided by this course can be used to enhance students’ knowledge at their current job, start their career in the hospitality industry, or continue in with education.

Classes will take place from 5 p.m. - 9 p.m. on 5/14 - 5/16 and 5 p.m. - 7 p.m. on 5/20. After completion of the classes, students will be placed at an industry partner site in Chautauqua County and are required to work a minimum of 120 hours to earn their selected micro credential.

This 10-hour General Industry training is intended to provide instruction on a variety of general industry safety and health standards. This program is presented by an authorized General Industry Outreach Program Trainer and will provide you with the elements for developing a comprehensive safety and health program for your organization. OSHA established required course topics. These topics are designed to present detailed information on how the provisions of the OSHA Act must be implemented in the workplace. The program will help your company reduce costly accidents, and the risk of OSHA citations, fines and penalties. Course topics include: Overview of the OSHA General Duty Clause, Inspections, Citations and Subpart D: Walking and Working Surfaces; Subpart E & L: Means of Egress and Fire Protection; Subpart S: Electrical; Subpart H: Hazardous Materials; Subpart I: Personal Protective Equipment; Subpart O: Machine Guarding; Subpart J: Lockout Tagout; Subpart J: Permit Required Confined Space; and Subpart Q: Welding, Cutting, and Brazing. Participants who successfully complete this course will receive an official OSHA course completion card

The Culinary Operations training will equip students with basic skills and competencies, such as food safety certification, basic knife skills, restaurant, and hotel operations and professional etiquette. The hands-on experience and certification provided by this course can be used to enhance students’ knowledge at their current job, start their career in the culinary industry, or continue with their education.

Classes will take place from 5 p.m. - 9 p.m. on 5/21 - 5/23 and 5 p.m. - 7 p.m. on 5/27. After completion of the classes, students will be placed at an industry partner site in Cattaraugus County and are required to work a minimum of 120 hours to earn their selected micro credential.

The Hospitality Administration training will equip students with basic skills and competencies, such as event coordination, restaurant, and hotel operations and professional etiquette. The hands-on experience and certification provided by this course can be used to enhance students’ knowledge at their current job, start their career in the hospitality industry, or continue in with education.

Classes will take place from 5 p.m. - 9 p.m. on 5/21 - 5/23 and 5 p.m. - 7 p.m. on 5/27. After completion of the classes, students will be placed at an industry partner site in Cattaraugus County and are required to work a minimum of 120 hours to earn their selected micro credential.