This four-day course is designed to meet the supervisor management requirements for the New York State Department of Health Grade I certification course for water treatment operators. The course is a mixture of lecture and interactive activities. The Manage for Success textbook and course materials are included in the cost.

This highly interactive 1-day workshop offers practical skills to deliver specific and actionable feedback while aligning your coaching style to meet employees where they are. Tailored for experienced people leaders, during the session, you will learn the Situational-Behavior-Impact model—a simple feedback mechanism for providing positive and constructive feedback. You will discover the power of using “feedforward” and the A-S-K framework to Assess and Align with the coachee, Set Goals, and Keep Track of progress to sustain long-term behavior change. This will be a “put it into practice” – so expect to participate, role-play, and strengthen your best practices in a safe and fun setting.

This 1/2 day session offers a practical introduction to generative AI tools like ChatGPT, Google Gemini, and Microsoft Copilot, with a focus on how they can support business needs. We’ll explore key capabilities, compare platforms, and discuss real-world applications and how you can begin to tap into the benefits of AI in the workplace.

This 1/2 day session offers a practical introduction to generative AI tools like ChatGPT, Google Gemini, and Microsoft Copilot, with a focus on how they can support business needs. We’ll explore key capabilities, compare platforms, and discuss real-world applications and how you can begin to tap into the benefits of AI in the workplace.

The focus of this course is to prepare students for a phlebotomy career within a hospital, blood donor center, doctor’s office, or other institution. 

The course will cover necessary skills to be a phlebotomist: blood collection, specimen processing and storage, professionalism in a clinical setting, and communication skills, clerical and courier as well as reception and other duties. 

Lectures are based on current, relevant phlebotomy procedures which includes hands-on laboratory practices, and a clinical rotation at a local medical facility.

Required , Background Check, FBI Fingerprinting, and Child Abuse Clearances for the State of Pennsylvania for all students.

For other questions, please email:  christinaparks@mail.sunyjcc.edu Registration Deadline: September 8, 2025

Please note - weekly payments are calculated from your date of registration to the first day of class. The closer your registration is to the class start date, the higher the installation payments will be.

This updated seminar led by a local attorney,  prepares individuals for the NYS test and provides a comprehensive view of the notary public office.  Confusing laws, concepts, and procedures are clarified in plain English.  Examples are provided to illustrate situations what the officer is likely to encounter such as avoiding conflicts of interest, maintaining professional ethers, charging proper fees, handling of special situations, minimizing legal liability and much more.  Tuition includes text.