The focus of this course is to prepare students for a phlebotomy career within a hospital, blood donor center, doctor’s office, or other institution. 

The course will cover necessary skills to be a phlebotomist: blood collection, specimen processing and storage, professionalism in a clinical setting, and communication skills, clerical and courier as well as reception and other duties. 

Lectures are based on current, relevant phlebotomy procedures which includes hands-on laboratory practices, and a clinical rotation at a local medical facility.

Required , Background Check, FBI Fingerprinting, and Child Abuse Clearances for the State of Pennsylvania for all students.

For other questions, please email:  christinaparks@mail.sunyjcc.edu Registration Deadline: January 17, 2025

Please note - weekly payments are calculated from your date of registration to the first day of class. The closer your registration is to the class start date, the higher the installation payments will be.

This updated seminar led by a local attorney,  prepares individuals for the NYS test and provides a comprehensive view of the notary public office.  Confusing laws, concepts, and procedures are clarified in plain English.  Examples are provided to illustrate situations what the officer is likely to encounter such as avoiding conflicts of interest, maintaining professional ethers, charging proper fees, handling of special situations, minimizing legal liability and much more.  Tuition includes text.

This highly interactive 1-day workshop offers practical skills to deliver specific and actionable feedback while aligning your coaching style to meet employees where they are. Tailored for experienced people leaders, during the session, you will learn the Situational-Behavior-Impact model—a simple feedback mechanism for providing positive and constructive feedback. You will discover the power of using “feedforward” and the A-S-K framework to Assess and Align with the coachee, Set Goals, and Keep Track of progress to sustain long-term behavior change. This will be a “put it into practice” – so expect to participate, role-play, and strengthen your best practices in a safe and fun setting.

Do you feel lost and confused when trying to decipher the leaves of absence? You aren’t alone.  Join us as we review the ever-expanding world of workplace leaves.  We will review Federal and NYS leave laws and discuss their requirements – including eligibility, notices and employer accommodations – as well as their overlap. 

New Supervisor Training  focuses on the skills needed by emerging, new, or recently appointed team leaders or first line supervisors. The program is ideal for employees who are new to planning, coordinating, and directing the work of others. This comprehensive 4-day program is a combination of lecture, hands-on exercises, group exercises, and tools for future success. Participants will have a pre-class assignment before each session and will receive a one hour 1-on-1 coaching session with the instructor after completing the program.  Class meets Thursdays, 3/13, 3/20, 3/27 and Wednesday 4/2.    Early Bird Pricing ends February 20,2025.

New Supervisor Training  focuses on the skills needed by emerging, new, or recently appointed team leaders or first line supervisors. The program is ideal for employees who are new to planning, coordinating, and directing the work of others. This comprehensive 4-day program is a combination of lecture, hands-on exercises, group exercises, and tools for future success. Participants will have a pre-class assignment before each session and will receive a one hour 1-on-1 coaching session with the instructor after completing the program.  Early Bird Pricing ends February 20,2025.

For leaders driving organizational change, The B❒x® Experience provides a transformative framework to navigate uncertainty and lead with empathy and confidence. This session equips participants to broaden their perspectives, build trust, and guide teams through the emotional dynamics of change—whether welcomed or resisted.

During this interactive three-day program led by two CQAS instructors, participants will work in teams on specific process improvement problems using the first four phases of the DMAIC process (Define, Measure, Analyze, and Improve). The program outcome will be a set of recommendations from each team on steps toward an improvement strategy for consideration by management.Upon completion of the program participants will:• Understand how to use a core group of process improvement and problem solving tools,• Understand how to construct a well-defined and actionable problem statement,• Understand how to collect data to verify current state,• Understand how to apply fundamental data analysis techniques to arrive at root causes,• Understand how to work effectively in cross-disciplinary teams,• Develop communication skills to break-down silos and present differing viewpoints,• Understand how to respond to and lead change in an organization,• Have practical experience presenting potential solutions to management.

Quantity discounts are available!  For registration of two or more students, please contact us at 716-338-1335 or workforce@mail.sunyjcc.edu prior to checking out.