This four-day course is designed to meet the supervisor management requirements for the New York State Department of Health Grade I certification course for water treatment operators. The course is a mixture of lecture and interactive activities. The Manage for Success textbook and course materials are included in the cost.

This highly interactive 1-day workshop offers practical skills to deliver specific and actionable feedback while aligning your coaching style to meet employees where they are. Tailored for experienced people leaders, during the session, you will learn the Situational-Behavior-Impact model—a simple feedback mechanism for providing positive and constructive feedback. You will discover the power of using “feedforward” and the A-S-K framework to Assess and Align with the coachee, Set Goals, and Keep Track of progress to sustain long-term behavior change. This will be a “put it into practice” – so expect to participate, role-play, and strengthen your best practices in a safe and fun setting.

Understand the fundamentals of Human Machine Interfaces (HMIs) and their role in control systems. Wire, program, & troubleshoot an industrial claw machine. Utilize key concepts learned to troubleshoot problems that may be encountered in the field.

*** This is part of the Controls Technician Program ***

This session will review treatment and distribution operations for flows, pressure, storage capacity, operations and maintaining drinking water quality.

This session reviews the history of chlorine disinfection, drinking water regulations and disinfection by products, achieving chlorine CT (contact time).

Each applicant seekig certification at the Grade 2 or 2A level or higher must be able to conduct the necessary laboratory tests to maintain proper operation of a wastewater treatment plant. This course covers collection and analysis of wastewater samples.

This course is designed for operators of distribution systems serving greater than 1,000 people. Topics include pressure zones, booster stations, storage tanks, fire protection and disinfection.

This updated seminar led by a local attorney,  prepares individuals for the NYS test and provides a comprehensive view of the notary public office.  Confusing laws, concepts, and procedures are clarified in plain English.  Examples are provided to illustrate situations what the officer is likely to encounter such as avoiding conflicts of interest, maintaining professional ethers, charging proper fees, handling of special situations, minimizing legal liability and much more.  Tuition includes text.