Strong teams don't happen by chance—they are built through effective leadership. This interactive workshop equips supervisors with practical strategies to build trust, strengthen collaboration, foster accountability, and address conflict before it affects team performance. Participants will learn how to create a positive team culture, set clear expectations, improve communication, and lead teams that are engaged, productive, and focused on shared goals.

The interactive course is for helping professionals and direct service workers in healthcare, behavioral health, education or other people centered professsions who want practical skills for building trust, even in tense or resistant client interactions.  

The Skilled Trades section prepares students for real-world work in key areas of construction. Learn the essentials of residential electrical systems, HVAC basics, and plumbing, including DWV systems, plastic and copper piping, and fittings. Students also gain hands-on experience in drywall and interior finishing, while earning valuable credentials like Lift Certification and First Aid/CPR/AED. Build specialized skills that help you stand out in the trades. 

Scholarships may be available.  If interested, please contact Shannon at 716-338-1338 or shannonrinow@sunyjcc.edu prior to registering.

This course is one third of our Construction Technology Program.  If you are interested in taking the "Core Safety" and "Foundational" sections as well, please use the link below to register for the full program and receive a discount. 

https://jcc.coursestorm.com/course/construction-technology-full-program