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Cattaraugus County Campus - Olean, NY
in Campus
Grade C - Olean (5407)
with J. Mogavero
This three-day course is designed for systems with facilities for basic treatment and/ or pressure zones, booster stations, storage tanks, fire protection, disinfection, nonresidential consumers, cross-connection potential, demand variations, and more.
HVAC I (Olean) - 4091
with A. Gilbert
Students will have the opportunity to learn the theory and hands-on skills to gain the foundational knowledge of Hydronic and Forced Air Heating systems. The successful completion of the 75-hour HVAC module I course will allow and prepare students to take the more advanced 75-hour HVAC module II course. Topics include the following: Safety, HVAC Tools, Mathematics for HVAC, Theory of Electricity - I, Blueprints and wiring diagrams, Soldering, Braizing and Welding, Piping Materials and Fittings, HVAC Career Opportunities, Introduction to HVAC Equipment - Boilers, Furnaces & AC, Fundamentals of HVAC Equipment- Boilers, Furnaces, Valves and Meters, Radiant Heat Systems, Troubleshooting HVAC Equipment, Customer Service, Soft Skills, Work Ethic.
Providing Feedback & Administering Disciplinary Actions (Olean) - 4204
with K. Jones
Learn how to give effective feedback, apply discipline fairly, and manage tough conversations with confidence. This session equips leaders to address performance issues while maintaining trust and professionalism.
Conflict Resolution (Olean) - 4202
with K. Jones
Conflict Resolution & Dealing with Difficult Employees Using Emotional Intelligence Strengthen your leadership with practical strategies for resolving workplace conflict and managing difficult employees. This interactive training helps supervisors use emotional intelligence to stay calm under pressure, communicate effectively, and build stronger, more productive teams.
De-escalation in Practice (Olean) - 4214
with G. Capozzi
Easrly bird pricing!! Register by March 3 and save $100
De-Escalation in Practice: Using Assertive Language and Presence to Promote Calm In emotionally charged situations, how we show up matters just as much as what we say. This interactive workshop focuses on the practical side of de-escalation by strengthening your emotional intelligence, refining your language choices, and using non-verbal presence to promote calm. Through discussion, structured practice, and guided reflection, you’ll gain tools to respond with clarity and confidence when tension runs high.
Legal & Ethical Responsibilities of Supervisors (Olean) - 4210
with K. Jones
Early Bird Pricing!! Register by March 31 and save $200!
This 2-day course will cover many legal and ethical responsibilities of supervisors. • Employment laws and workplace compliance basics.• Documentation, fairness, and consistent discipline.• Recognizing and preventing harassment and discrimination.
New Supervisor Training (Olean) - 4197
with G. Capozzi/ K. Jones
Early Bird Pricing!!!
New Supervisor Training focuses on the skills needed by emerging, new, or recently appointed team leaders or first line supervisors. The program is ideal for employees who are new to planning, coordinating, and directing the work of others. This comprehensive 4-day program is a combination of lecture, hands-on exercises, group exercises, and tools for future success. Participants will have a pre-class assignment before each session and will receive a one hour 1-on-1 coaching session with the instructor after completing the program. Register by April 6, 2026 to lock in early bird price.