Your browser is not optimized for viewing this website.

More information »

Workforce Development

Filter by Category



Our Classes

De-escalation in Practice (Olean) - 4214

$199

with G. Capozzi

Calendar Mar 25, 2026 at 9 am

Easrly bird pricing!! Register by March 3 and save $100

De-Escalation in Practice: Using Assertive Language and Presence to Promote Calm In emotionally charged situations, how we show up matters just as much as what we say. This interactive workshop focuses on the practical side of de-escalation by strengthening your emotional intelligence, refining your language choices, and using non-verbal presence to promote calm. Through discussion, structured practice, and guided reflection, you’ll gain tools to respond with clarity and confidence when tension runs high.

Providing Feedback & Administering Disciplinary Action (Jamestown) - 4206

$150

with K. Jones

Calendar Apr 1, 2026 at 9 am

Learn how to give effective feedback, apply discipline fairly, and manage tough conversations with confidence. This session equips leaders to address performance issues while maintaining trust and professionalism.

NYSDOT Welding Certification - Apr 10

$399

with B. Harkness

Calendar Apr 10, 2026 at 8 am

New York State (NYS) Department of Transportation (DOT) test for welder certification.

Through this certification, welders meet the requirements of the NYS Steel Construction Manual to work on NYSDOT projects, including bridge welding. Individuals interested in taking the DOT test should be proficient welders in the vertical and overhead positions using the Shielded Metal Arc Welding (SMAW) process, and E7018 electrodes.

There are two types of tests. One is in the 3G vertical up position, and the other is in the 4G overhead position. They both use 1-inch-thick plate with backing using E7018 welding rod that is either 1/8” or 5/32” diameter. Welders have a time limit of four hours to complete the weld.

Welders must bring their own safety gear and welding rod.  The welding rod must be E7018 either 1/8” or 5/32”. 

Legal & Ethical Responsibilities of Supervisors (Olean) - 4210

$499

with K. Jones

Calendar Apr 15, 2026 at 9 am

Early Bird Pricing!! Register by March 31 and save $200!

This 2-day course will cover many legal and ethical responsibilities of supervisors. • Employment laws and workplace compliance basics.• Documentation, fairness, and consistent discipline.• Recognizing and preventing harassment and discrimination.

New Supervisor Training (Olean) - 4197

$1,250

with G. Capozzi/ K. Jones

Calendar Apr 22, 2026 at 9 am, runs for 4 weeks

Early Bird Pricing!!!

New Supervisor Training  focuses on the skills needed by emerging, new, or recently appointed team leaders or first line supervisors. The program is ideal for employees who are new to planning, coordinating, and directing the work of others. This comprehensive 4-day program is a combination of lecture, hands-on exercises, group exercises, and tools for future success. Participants will have a pre-class assignment before each session and will receive a one hour 1-on-1 coaching session with the instructor after completing the program.  Register by April 6, 2026 to lock in early bird price.

New Supervisor Training (Jamestown) - 4199

$1,250

with G. Capozzi/ K. Jones

Calendar Apr 23, 2026 at 9 am, runs for 4 weeks

Early Bird Pricing!!!

New Supervisor Training  focuses on the skills needed by emerging, new, or recently appointed team leaders or first line supervisors. The program is ideal for employees who are new to planning, coordinating, and directing the work of others. This comprehensive 4-day program is a combination of lecture, hands-on exercises, group exercises, and tools for future success. Participants will have a pre-class assignment before each session and will receive a one hour 1-on-1 coaching session with the instructor after completing the program.  Register by April 6, 2026 to lock in early bird price.

NYSDOT Welding Certification - May 8

$399

with B. Harkness

Calendar May 8, 2026 at 8 am

New York State (NYS) Department of Transportation (DOT) test for welder certification.

Through this certification, welders meet the requirements of the NYS Steel Construction Manual to work on NYSDOT projects, including bridge welding. Individuals interested in taking the DOT test should be proficient welders in the vertical and overhead positions using the Shielded Metal Arc Welding (SMAW) process, and E7018 electrodes.

There are two types of tests. One is in the 3G vertical up position, and the other is in the 4G overhead position. They both use 1-inch-thick plate with backing using E7018 welding rod that is either 1/8” or 5/32” diameter. Welders have a time limit of four hours to complete the weld.

Welders must bring their own safety gear and welding rod.  The welding rod must be E7018 either 1/8” or 5/32”. 





Forgot password?
Staff Log In