This session applies math principles water operators use in the treatment and distribution systems as chemical dosages, flows, detention times and pressure.

This session reviews the Total Coliform rule, sample collection, preparing Health Reports, Public Notifications, and a review of water quality disinfection practices to microorganisms.

Basic Lab course covers a review of basic chemistry principles on pH, alkalinity, chlorine residuals, treatment, and water quality regulations. Workshop covers water quality topics on disinfection and public notification. Water Treatment Operators Grade IA / IIA are required to complete a 0.5 CEU Basic Lab course every 3 years.

Early bird pricing. Register by March 2nd and save $100

De-Escalation in Practice: Using Assertive Language and Presence to Promote Calm In Emotionally Charged Situations. How we show up matters just as much as what we say. This interactive workshop focuses on the practical side of de-escalation by strengthening your emotional intelligence, refining your language choices, and using non-verbal presence to promote calm. Through discussion, structured practice, and guided reflection, you’ll gain tools to respond with clarity and confidence when tension runs high.

Register by March 2 for early bird pricing

Early bird pricing!! Register by March 3 and save $100

De-Escalation in Practice: Using Assertive Language and Presence to Promote Calm In Emotionally Charged Situations. How we show up matters just as much as what we say. This interactive workshop focuses on the practical side of de-escalation by strengthening your emotional intelligence, refining your language choices, and using non-verbal presence to promote calm. Through discussion, structured practice, and guided reflection, you’ll gain tools to respond with clarity and confidence when tension runs high

Conflict Resolution & Dealing with Difficult Employees Using Emotional Intelligence. Strengthen your leadership with practical strategies for resolving workplace conflict and managing difficult employees. This interactive training helps supervisors use emotional intelligence to stay calm under pressure, communicate effectively, and build stronger, more productive teams.

This updated seminar led by a local attorney,  prepares individuals for the NYS test and provides a comprehensive view of the notary public office.  Confusing laws, concepts, and procedures are clarified in plain English.  Examples are provided to illustrate situations what the officer is likely to encounter such as avoiding conflicts of interest, maintaining professional ethers, charging proper fees, handling of special situations, minimizing legal liability and much more.  Tuition includes text.

Each applicant seeking certification at the Grade 2 or 2A level or higher must be able to conduct the necessary laboratory tests to maintain proper operation of a wastewater treatment plant. This course covers collection and analysis of wastewater samples. 30 contact hours.