This course is designed for operators of distribution systems serving greater than 1,000 people. Topics include pressure zones, booster stations, storage tanks, fire protection and disinfection. 15 contact hours; 1.5 CUEs

This 2-day course will cover many legal and ethical responsibilities of supervisors:

• Employment laws and workplace compliance basics.

• Documentation, fairness, and consistent discipline.

• Recognizing and preventing harassment and discrimination.

New York State (NYS) Department of Transportation (DOT) test for welder certification.

Through this certification, welders meet the requirements of the NYS Steel Construction Manual to work on NYSDOT projects, including bridge welding. Individuals interested in taking the DOT test should be proficient welders in the vertical and overhead positions using the Shielded Metal Arc Welding (SMAW) process, and E7018 electrodes.

There are two types of tests. One is in the 3G vertical up position, and the other is in the 4G overhead position. They both use 1-inch-thick plate with backing using E7018 welding rod that is either 1/8” or 5/32” diameter. Welders have a time limit of four hours to complete the weld.

Welders must bring their own safety gear and welding rod.  The welding rod must be E7018 either 1/8” or 5/32”. 

This session applies math principles water operators use in the treatment and distribution systems as chemical dosages, flows, detention times and pressure.

This session reviews the Total Coliform rule, sample collection, preparing Health Reports, Public Notifications, and a review of water quality disinfection practices to microorganisms.

Basic Lab course covers a review of basic chemistry principles on pH, alkalinity, chlorine residuals, treatment, and water quality regulations. Workshop covers water quality topics on disinfection and public notification. Water Treatment Operators Grade IA / IIA are required to complete a 0.5 CEU Basic Lab course every 3 years.

De-Escalation in Practice: Using Assertive Language and Presence to Promote Calm In Emotionally Charged Situations. How we show up matters just as much as what we say. This interactive workshop focuses on the practical side of de-escalation by strengthening your emotional intelligence, refining your language choices, and using non-verbal presence to promote calm. Through discussion, structured practice, and guided reflection, you’ll gain tools to respond with clarity and confidence when tension runs high.

De-Escalation in Practice: Using Assertive Language and Presence to Promote Calm In Emotionally Charged Situations. How we show up matters just as much as what we say. This interactive workshop focuses on the practical side of de-escalation by strengthening your emotional intelligence, refining your language choices, and using non-verbal presence to promote calm. Through discussion, structured practice, and guided reflection, you’ll gain tools to respond with clarity and confidence when tension runs high