The focus of this course is to prepare students for a phlebotomy career within a hospital, blood donor center, doctor’s office, or other institution. 

The course will cover necessary skills to be a phlebotomist: blood collection, specimen processing and storage, professionalism in a clinical setting, and communication skills, clerical and courier as well as reception and other duties. 

Lectures are based on current, relevant phlebotomy procedures which includes hands-on laboratory practices, and a clinical rotation at a local medical facility.

Required , Background Check, FBI Fingerprinting, and Child Abuse Clearances for the State of Pennsylvania for all students.

For other questions, please email:  christinaparks@mail.sunyjcc.edu Registration Deadline: September 8, 2025

Please note - weekly payments are calculated from your date of registration to the first day of class. The closer your registration is to the class start date, the higher the installation payments will be.

Conflict Resolution & Dealing with Difficult Employees Using Emotional Intelligence Strengthen your leadership with practical strategies for resolving workplace conflict and managing difficult employees. This interactive training helps supervisors use emotional intelligence to stay calm under pressure, communicate effectively, and build stronger, more productive teams.

Learn how to give effective feedback, apply discipline fairly, and manage tough conversations with confidence. This session equips leaders to address performance issues while maintaining trust and professionalism.

The focus of this course is to prepare students for a phlebotomy career within a hospital, blood donor center, doctor’s office, or other institution. 

The course will cover necessary skills to be a phlebotomist: blood collection, specimen processing and storage, professionalism in a clinical setting, and communication skills, clerical and courier as well as reception and other duties. 

Lectures are based on current, relevant phlebotomy procedures which includes hands-on laboratory practices, and a clinical rotation at a local medical facility.

Required , Background Check, FBI Fingerprinting, and Child Abuse Clearances for the State of Pennsylvania for all students.

For other questions, please email:  christinaparks@mail.sunyjcc.edu Registration Deadline: January 14, 2026

Please note - weekly payments are calculated from your date of registration to the first day of class. The closer your registration is to the class start date, the higher the installation payments will be.

Learn how to give effective feedback, apply discipline fairly, and manage tough conversations with confidence. This session equips leaders to address performance issues while maintaining trust and professionalism.

Conflict Resolution & Dealing with Difficult Employees Using Emotional Intelligence Strengthen your leadership with practical strategies for resolving workplace conflict and managing difficult employees. This interactive training helps supervisors use emotional intelligence to stay calm under pressure, communicate effectively, and build stronger, more productive teams.

Early Bird Pricing!! Register by February 26 and save $200!

This 2-day course will cover many legal and ethical responsibilities of supervisors. • Employment laws and workplace compliance basics.• Documentation, fairness, and consistent discipline.• Recognizing and preventing harassment and discrimination.

Easrly bird pricing!! Register by March 3 and save $100

De-Escalation in Practice: Using Assertive Language and Presence to Promote Calm In emotionally charged situations, how we show up matters just as much as what we say. This interactive workshop focuses on the practical side of de-escalation by strengthening your emotional intelligence, refining your language choices, and using non-verbal presence to promote calm. Through discussion, structured practice, and guided reflection, you’ll gain tools to respond with clarity and confidence when tension runs high