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Workforce Development



Professional Development & Supervisory

in JCC Workforce Development

Phlebotomy - 3661
Registration Unavailable

Phlebotomy - 3661

$949

with H. Punsky, MT, ASCP

Calendar Jan 27, 2025 at 6 pm, runs for 13 weeks

The focus of this course is to prepare students for a phlebotomy career within a hospital, blood donor center, doctor’s office, or other institution. 

The course will cover necessary skills to be a phlebotomist: blood collection, specimen processing and storage, professionalism in a clinical setting, and communication skills, clerical and courier as well as reception and other duties. 

Lectures are based on current, relevant phlebotomy procedures which includes hands-on laboratory practices, and a clinical rotation at a local medical facility.

Required , Background Check, FBI Fingerprinting, and Child Abuse Clearances for the State of Pennsylvania for all students.

For other questions, please email:  christinaparks@mail.sunyjcc.edu Registration Deadline: January 17, 2025

Please note - weekly payments are calculated from your date of registration to the first day of class. The closer your registration is to the class start date, the higher the installation payments will be.

Time Management-Olean (4007)
Registration Unavailable

Time Management-Olean (4007)

$49

with K. Jones

Discover how to effectively manage your time by setting goals, prioritizing and organizing to meet your obligations.  Learn how to manage interruptions, scheduling and procrastination. 

**Due to generous grant funding, we can offer this class at a discounted price for a limited time**

Workplace Skills - Dunkirk (4026)
Registration Unavailable

Workplace Skills - Dunkirk (4026)

$59

with K. Jones

Learn essential workplace skills. Course includes ethics and integrity; employee conduct and work rules; harassment, discrimination and retaliation; diversity; cultural competence. 

*Due to generous grant funding, we can offer this class at a discounted price for a limited time**

Unbox the Future: Master Change Leadership - 3962

$439

with G. Capozzi

Calendar Mar 28, 2025 at 8:30 am

For leaders driving organizational change, The B❒x® Experience provides a transformative framework to navigate uncertainty and lead with empathy and confidence. This session equips participants to broaden their perspectives, build trust, and guide teams through the emotional dynamics of change—whether welcomed or resisted.

Lean Six Sigma Yellow Belt Training-3386
Registration Unavailable

Lean Six Sigma Yellow Belt Training-3386

$2,500

During this interactive three-day program led by two CQAS instructors, participants will work in teams on specific process improvement problems using the first four phases of the DMAIC process (Define, Measure, Analyze, and Improve). The program outcome will be a set of recommendations from each team on steps toward an improvement strategy for consideration by management.Upon completion of the program participants will:• Understand how to use a core group of process improvement and problem solving tools,• Understand how to construct a well-defined and actionable problem statement,• Understand how to collect data to verify current state,• Understand how to apply fundamental data analysis techniques to arrive at root causes,• Understand how to work effectively in cross-disciplinary teams,• Develop communication skills to break-down silos and present differing viewpoints,• Understand how to respond to and lead change in an organization,• Have practical experience presenting potential solutions to management.

Quantity discounts are available!  For registration of two or more students, please contact us at 716-338-1335 or workforce@mail.sunyjcc.edu prior to checking out.

Human Resources 101 - 3876

$1,650

with K. Jones

Calendar Apr 2, 2025 at 8:30 am, runs for 4 weeks

This is an excellent course for someone looking to enter the field of human resources or for a small business owner needing to know the basics of human resources. The course will provide an overview of human resources, the key role it plays in organizations, and the skills needed to be successful.

Notary Public - 3705

$100

with M. Morgan, Esq.

Calendar Apr 3, 2025 at 9 am

This updated seminar led by a local attorney,  prepares individuals for the NYS test and provides a comprehensive view of the notary public office.  Confusing laws, concepts, and procedures are clarified in plain English.  Examples are provided to illustrate situations what the officer is likely to encounter such as avoiding conflicts of interest, maintaining professional ethers, charging proper fees, handling of special situations, minimizing legal liability and much more.  Tuition includes text.

Mastering the Art of Difficult Conversation - 3963

$399

with G. Capozzi

Calendar Apr 11, 2025 at 8:30 am

This highly interactive workshop is designed to provide you with practical skills to conduct difficult (essential) conversations more effectively. You will learn four (4) essential skills used in difficult conversations: Open-Mindedness, Active Listening, Self-Awareness, and Adaptability. You will also apply the Reframe, Refocus, and Redirect framework when essential conversations don’t go “as planned.” 





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