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Professional Development & Supervisory
in JCC Workforce Development
CompTIA Network+ (3128)

Master the essential networking skills needed to excel in today's IT industry with our comprehensive, self-paced CompTIA Network+ certification preparation course. Designed for IT professionals looking to validate their networking expertise or those seeking to build a solid foundation in network technologies, this non-credit online course thoroughly prepares you for the CompTIA Network+ certification exam. Through a blend of interactive simulations, hands-on virtual labs, and structured learning modules, you'll develop practical networking skills applicable across diverse IT environments. Aligned directly with CompTIA's official exam objectives, this course allows you to progress at your own pace while building the knowledge and troubleshooting abilities needed by networking professionals.Topics covered include network fundamentals, implementation, troubleshooting and security. The course also delves into the concepts of cloud computing, virtualization and emerging technologies. This course is ideal for IT professionals with 9-12 months of networking experience or those who have completed A+ certification training. Basic understanding of computer hardware and operating systems is recommended but not required.
Price includes certification exam.
Registration closes October 17, 2025.
CompTIA Security (3132)

Develop critical cybersecurity skills and knowledge with our comprehensive, self-paced CompTIA Security+ certification preparation course. Designed for IT professionals seeking to validate their security expertise or individuals looking to enter the rapidly growing cybersecurity field, this non-credit online course thoroughly prepares you for the CompTIA Security+ certification exam. Through a blend of interactive simulations, hands-on virtual labs, and structured learning modules, you'll develop practical security skills applicable across diverse IT environments. Aligned directly with CompTIA's official exam objectives, this course allows you to progress at your own pace while building the knowledge and troubleshooting abilities needed by networking professionals. Topics covered include security fundamentals, design and implementation, incident response and operations. The course also delves into the concepts of governance, risk management and compliance. This course is ideal for IT professionals with 2+ years of technical networking experience or those who have completed Network+ certification training. Fundamental understanding of network security concepts is recommended for optimal learning outcomes.
Price includes certification exam.
General Computing - 3127

Prepare for the industry-standard CompTIA A+ certification with this comprehensive, self-paced online course designed for aspiring IT professionals. Whether you're launching a career in technical support or enhancing your existing skills, this non-credit course provides the knowledge and experience needed to confidently tackle the CompTIA A+ certification exams. Through interactive simulations, virtual labs, and engaging content, you'll build the practical skills required to succeed in today's dynamic IT support environment. Work at your own pace through carefully structured modules that align directly with the official CompTIA A+ exam objectives. Topics covered include hardware fundamentals, fundamentals of Operating Systems and software, networking, security and troubleshooting.No prerequisites required. This course is ideal for beginners with basic computer literacy who want to pursue a career in IT support or advance their existing technical knowledge through industry-recognized certification.
Price includes certification exam.
Registration closes October 17, 2025.
Employee Leaves of Absence - Jamestown 3116
with K. Jones

Do you feel lost and confused when trying to decipher the leaves of absence? You aren’t alone. Join us as we review the ever-expanding world of workplace leaves. We will review Federal and NYS leave laws and discuss their requirements – including eligibility, notices and employer accommodations – as well as their overlap.
New Supervisor Training - Early Bird (Jamestown) 3123
with G. Capozzi/ K. Jones

New Supervisor Training focuses on the skills needed by emerging, new, or recently appointed team leaders or first line supervisors. The program is ideal for employees who are new to planning, coordinating, and directing the work of others. This comprehensive 4-day program is a combination of lecture, hands-on exercises, group exercises, and tools for future success. Participants will have a pre-class assignment before each session and will receive a one hour 1-on-1 coaching session with the instructor after completing the program. Early Bird Pricing ends May 23,2025.
Grade 1A - Supervisory Management - Dunkirk (3111)

This four-day course is designed to meet the supervisor management requirements for the New York State Department of Health Grade I certification course for water treatment operators. The course is a mixture of lecture and interactive activities. The Manage for Success textbook and course materials are included in the cost.
Feedback Fundamentals: Coaching for Impact and Results - 3714
with G. Capozzi

This highly interactive 1-day workshop offers practical skills to deliver specific and actionable feedback while aligning your coaching style to meet employees where they are. Tailored for experienced people leaders, during the session, you will learn the Situational-Behavior-Impact model—a simple feedback mechanism for providing positive and constructive feedback. You will discover the power of using “feedforward” and the A-S-K framework to Assess and Align with the coachee, Set Goals, and Keep Track of progress to sustain long-term behavior change. This will be a “put it into practice” – so expect to participate, role-play, and strengthen your best practices in a safe and fun setting.
Notary Public - 5192
with M. Morgan, Esq.

This updated seminar led by a local attorney, prepares individuals for the NYS test and provides a comprehensive view of the notary public office. Confusing laws, concepts, and procedures are clarified in plain English. Examples are provided to illustrate situations what the officer is likely to encounter such as avoiding conflicts of interest, maintaining professional ethers, charging proper fees, handling of special situations, minimizing legal liability and much more. Tuition includes text.