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Professional Development & Supervisory
in JCC Workforce Development
Unbox the Future: Master Change Leadership - 3962
with G. Capozzi

For leaders driving organizational change, The B❒x® Experience provides a transformative framework to navigate uncertainty and lead with empathy and confidence. This session equips participants to broaden their perspectives, build trust, and guide teams through the emotional dynamics of change—whether welcomed or resisted.
Lean Six Sigma Yellow Belt Training-3386

During this interactive three-day program led by two CQAS instructors, participants will work in teams on specific process improvement problems using the first four phases of the DMAIC process (Define, Measure, Analyze, and Improve). The program outcome will be a set of recommendations from each team on steps toward an improvement strategy for consideration by management.Upon completion of the program participants will:• Understand how to use a core group of process improvement and problem solving tools,• Understand how to construct a well-defined and actionable problem statement,• Understand how to collect data to verify current state,• Understand how to apply fundamental data analysis techniques to arrive at root causes,• Understand how to work effectively in cross-disciplinary teams,• Develop communication skills to break-down silos and present differing viewpoints,• Understand how to respond to and lead change in an organization,• Have practical experience presenting potential solutions to management.
Quantity discounts are available! For registration of two or more students, please contact us at 716-338-1335 or workforce@mail.sunyjcc.edu prior to checking out.
Human Resources 101 - 3876
with K. Jones

This is an excellent course for someone looking to enter the field of human resources or for a small business owner needing to know the basics of human resources. The course will provide an overview of human resources, the key role it plays in organizations, and the skills needed to be successful.
Notary Public - 3705
with M. Morgan, Esq.

This updated seminar led by a local attorney, prepares individuals for the NYS test and provides a comprehensive view of the notary public office. Confusing laws, concepts, and procedures are clarified in plain English. Examples are provided to illustrate situations what the officer is likely to encounter such as avoiding conflicts of interest, maintaining professional ethers, charging proper fees, handling of special situations, minimizing legal liability and much more. Tuition includes text.
Mastering the Art of Difficult Conversation - 3963
with G. Capozzi

This highly interactive workshop is designed to provide you with practical skills to conduct difficult (essential) conversations more effectively. You will learn four (4) essential skills used in difficult conversations: Open-Mindedness, Active Listening, Self-Awareness, and Adaptability. You will also apply the Reframe, Refocus, and Redirect framework when essential conversations don’t go “as planned.”
AI Mastermind: Lead Your Organization's AI Future - 3109
with G. Capozzi

UnBox® the Future by equipping yourself with the mindset, tools, and strategies to lead your organization confidently into the AI era. This program combines foundational AI knowledge with leadership-focused discussions, hands-on tool exploration, and actionable strategies to help decision-makers leverage AI for innovation and growth. The hybrid program includes one (1) full-day workshop in person and followed by four (4) 90-minute virtual sessions (bi-weekly) to help drive adoption.
May 2 8:30 - 3:30 in person
May 16, 30, June 13 and 27 8:30am-10am via Zoom