Early bird pricing!! Register by March 3 and save $100

De-Escalation in Practice: Using Assertive Language and Presence to Promote Calm In Emotionally Charged Situations. How we show up matters just as much as what we say. This interactive workshop focuses on the practical side of de-escalation by strengthening your emotional intelligence, refining your language choices, and using non-verbal presence to promote calm. Through discussion, structured practice, and guided reflection, you’ll gain tools to respond with clarity and confidence when tension runs high

Conflict Resolution & Dealing with Difficult Employees Using Emotional Intelligence. Strengthen your leadership with practical strategies for resolving workplace conflict and managing difficult employees. This interactive training helps supervisors use emotional intelligence to stay calm under pressure, communicate effectively, and build stronger, more productive teams.

This updated seminar led by a local attorney,  prepares individuals for the NYS test and provides a comprehensive view of the notary public office.  Confusing laws, concepts, and procedures are clarified in plain English.  Examples are provided to illustrate situations what the officer is likely to encounter such as avoiding conflicts of interest, maintaining professional ethers, charging proper fees, handling of special situations, minimizing legal liability and much more.  Tuition includes text.

Early bird pricing!! Register by March 3 and save $100

De-Escalation in Practice: Using Assertive Language and Presence to Promote Calm In Emotionally Charged Situations. How we show up matters just as much as what we say. This interactive workshop focuses on the practical side of de-escalation by strengthening your emotional intelligence, refining your language choices, and using non-verbal presence to promote calm. Through discussion, structured practice, and guided reflection, you’ll gain tools to respond with clarity and confidence when tension runs high.

This 10-hour General Industry training is intended to provide instruction on a variety of general industry safety and health standards. This program is presented by an authorized General Industry Outreach Program Trainer and will provide you with the elements for developing a comprehensive safety and health program for your organization. OSHA established required course topics. These topics are designed to present detailed information on how the provisions of the OSHA Act must be implemented in the workplace. The program will help your company reduce costly accidents, and the risk of OSHA citations, fines and penalties. Course topics include: Overview of the OSHA General Duty Clause, Inspections, Citations and Subpart D: Walking and Working Surfaces; Subpart E & L: Means of Egress and Fire Protection; Subpart S: Electrical; Subpart H: Hazardous Materials; Subpart I: Personal Protective Equipment; Subpart O: Machine Guarding; Subpart J: Lockout Tagout; Subpart J: Permit Required Confined Space; and Subpart Q: Welding, Cutting, and Brazing. Participants who successfully complete this course will receive an official OSHA course completion card

Learn how to give effective feedback, apply discipline fairly, and manage tough conversations with confidence. This session equips leaders to address performance issues while maintaining trust and professionalism.

Early Bird Pricing!! Register by March 31 and save $200!

This 2-day course will cover many legal and ethical responsibilities of supervisors:

• Employment laws and workplace compliance basics.

• Documentation, fairness, and consistent discipline.

• Recognizing and preventing harassment and discrimination.

This 10-hour General Industry training is intended to provide instruction on a variety of general industry safety and health standards. This program is presented by an authorized General Industry Outreach Program Trainer and will provide you with the elements for developing a comprehensive safety and health program for your organization. OSHA established required course topics. These topics are designed to present detailed information on how the provisions of the OSHA Act must be implemented in the workplace. The program will help your company reduce costly accidents, and the risk of OSHA citations, fines and penalties. Course topics include: Overview of the OSHA General Duty Clause, Inspections, Citations and Subpart D: Walking and Working Surfaces; Subpart E & L: Means of Egress and Fire Protection; Subpart S: Electrical; Subpart H: Hazardous Materials; Subpart I: Personal Protective Equipment; Subpart O: Machine Guarding; Subpart J: Lockout Tagout; Subpart J: Permit Required Confined Space; and Subpart Q: Welding, Cutting, and Brazing. Participants who successfully complete this course will receive an official OSHA course completion card