The focus of this course is to prepare students for a phlebotomy career within a hospital, blood donor center, doctor’s office, or other institution. 

The course will cover necessary skills to be a phlebotomist: blood collection, specimen processing and storage, professionalism in a clinical setting, and communication skills, clerical and courier as well as reception and other duties. 

Lectures are based on current, relevant phlebotomy procedures which includes hands-on laboratory practices, and a clinical rotation at a local medical facility.

Required , Background Check, FBI Fingerprinting, and Child Abuse Clearances for the State of Pennsylvania for all students.

For other questions, please email:  christinaparks@mail.sunyjcc.edu Registration Deadline: January 17, 2025

Please note - weekly payments are calculated from your date of registration to the first day of class. The closer your registration is to the class start date, the higher the installation payments will be.

During this interactive three-day program led by two CQAS instructors, participants will work in teams on specific process improvement problems using the first four phases of the DMAIC process (Define, Measure, Analyze, and Improve). The program outcome will be a set of recommendations from each team on steps toward an improvement strategy for consideration by management.Upon completion of the program participants will:• Understand how to use a core group of process improvement and problem solving tools,• Understand how to construct a well-defined and actionable problem statement,• Understand how to collect data to verify current state,• Understand how to apply fundamental data analysis techniques to arrive at root causes,• Understand how to work effectively in cross-disciplinary teams,• Develop communication skills to break-down silos and present differing viewpoints,• Understand how to respond to and lead change in an organization,• Have practical experience presenting potential solutions to management.

Quantity discounts are available!  For registration of two or more students, please contact us at 716-338-1335 or workforce@mail.sunyjcc.edu prior to checking out.

This is an excellent course for someone looking to enter the field of human resources or for a small business owner needing to know the basics of human resources. The course will provide an overview of human resources, the key role it plays in organizations, and the skills needed to be successful.

This updated seminar led by a local attorney,  prepares individuals for the NYS test and provides a comprehensive view of the notary public office.  Confusing laws, concepts, and procedures are clarified in plain English.  Examples are provided to illustrate situations what the officer is likely to encounter such as avoiding conflicts of interest, maintaining professional ethers, charging proper fees, handling of special situations, minimizing legal liability and much more.  Tuition includes text.

This highly interactive workshop is designed to provide you with practical skills to conduct difficult (essential) conversations more effectively. You will learn four (4) essential skills used in difficult conversations: Open-Mindedness, Active Listening, Self-Awareness, and Adaptability. You will also apply the Reframe, Refocus, and Redirect framework when essential conversations don’t go “as planned.” 

UnBox® the Future by equipping yourself with the mindset, tools, and strategies to lead your organization confidently into the AI era. This program combines foundational AI knowledge with leadership-focused discussions, hands-on tool exploration, and actionable strategies to help decision-makers leverage AI for innovation and growth. The hybrid program includes one (1) full-day workshop in person and followed by four (4) 90-minute virtual sessions (bi-weekly) to help drive adoption. 

May 2 8:30 - 3:30 in person

May 16, 30, June 13 and 27 8:30am-10am via Zoom

This highly interactive 1-day workshop offers practical skills to deliver specific and actionable feedback while aligning your coaching style to meet employees where they are. Tailored for experienced people leaders, during the session, you will learn the Situational-Behavior-Impact model—a simple feedback mechanism for providing positive and constructive feedback. You will discover the power of using “feedforward” and the A-S-K framework to Assess and Align with the coachee, Set Goals, and Keep Track of progress to sustain long-term behavior change. This will be a “put it into practice” – so expect to participate, role-play, and strengthen your best practices in a safe and fun setting.

Master the essential networking skills needed to excel in today's IT industry with our comprehensive, self-paced CompTIA Network+ certification preparation course. Designed for IT professionals looking to validate their networking expertise or those seeking to build a solid foundation in network technologies, this non-credit online course thoroughly prepares you for the CompTIA Network+ certification exam. Through a blend of interactive simulations, hands-on virtual labs, and structured learning modules, you'll develop practical networking skills applicable across diverse IT environments. Aligned directly with CompTIA's official exam objectives, this course allows you to progress at your own pace while building the knowledge and troubleshooting abilities needed by networking professionals.Topics covered include network fundamentals, implementation, troubleshooting and security. The course also delves into the concepts of cloud computing, virtualization and emerging technologies. This course is ideal for IT professionals with 9-12 months of networking experience or those who have completed A+ certification training. Basic understanding of computer hardware and operating systems is recommended but not required.

Price includes certification exam.